Refund policy
Refund Policy – AQ Collection
At AQ Collection, we care about your satisfaction. If you are not completely happy with your purchase, you can request a refund within 5 days of receiving your order.
Eligibility for Refund
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You must contact us within 5 days of delivery.
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The product must be unused, undamaged, and in its original packaging.
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Refunds are not applicable on items that have been customized or personalized (e.g., name printed products).
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Items purchased during sale or promotion are non-refundable.
Refund Process
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Contact us via WhatsApp or call at +92 310 6138562 within 5 days of receiving your order.
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Provide your order number, reason for return, and clear product photos.
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Once approved, you may be asked to return the product to our address.
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After verification, your refund will be processed within 5–7 working days.
Contact Us
If you have any questions about our refund policy, feel free to contact us:
📞 +92 310 6138562
🌐 www.aqcollection.pk